Our Reviews
Johnny B|2015 GMC 1500 Sierra
Confirmed Service Customer
9/7/2025
It’s always a pleasure to have my vehicle serviced at your dealership.
9/8/2025
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MELROSE, NM
Rodney H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/9/2025
Right on time as always
9/10/2025
Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Greg Lair GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
AMARILLO, TX
Colby J|2022 GMC Terrain
Confirmed Service Customer
9/12/2025
Greg Lair is wonderful. Everyone is so nice always saying hello and how are you today. Always making customers feel welcome.
9/13/2025
Thank you for noticing the little touches that matter most — a warm hello and genuine care go a long way. We’re so glad Darrick and the rest of the team made you feel welcome, and we can’t wait to share that same kindness with you on your next visit!
AMARILLO, TX
Richard F|2025 GMC Yukon
Confirmed Sales Customer
9/15/2025
Abby LAIR WAS GREAT
ABIGAIL LAIR
9/16/2025
Abby will be thrilled to hear your feedback—she’s delighted to make every customer experience great. We’re here for you anytime you need us!
AMARILLO, TX
Lawrence D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
Very well serviced. Always a pleasure to do business with GREG LAIR........
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CANYON, TX
Randal S|2026 GMC Canyon
Confirmed Sales Customer
9/17/2025
Was met just after we pulled into the dealership and parked at the entrance by interstate 27. We knew what we were wanting and after getting out of our truck Curtis came right over introduced himself. Told him what we were looking for and walked over to it. Walked over to the passenger side and my wife wanted to set in the back seat before getting into the front. I went around to the drive side and Curtis had the key. Helped my wife into the front set. Curtis asked it we would like the drive it. Asked questions before we started and then during the drive. Pulled over twice before we returned to ask question and Curtis leaned up front to point out what I was asking. Talk some more in the lot then asked Curtis to work up a deal. Only aspect that is a little negative is the time it took. But I understand why it take a while with all the details that have to be handled.. Over all I’m glad we drove to Greg Lair GMC to purchase this 2026 Canyon Denali..
WILLIAM GREEN
9/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LUBBOCK, TX
Kathy B|2009 Buick LaCrosse
Confirmed Service Customer
9/15/2025
Vehicle was worked and runs wonderful. Terry called and notified me about the problem.
9/16/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AMARILLO, TX
Kay R|2023 Buick Enclave
Confirmed Service Customer
9/24/2025
Service was fantastic & wait wasn’t long at all. Very pleased!
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GUYMON, OK
Lewis H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/24/2025
We have had excellent service in sales and service! Will definitely co to it to use this business and recommend to others.
9/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
YESO, NM
Cynthia L|2018 GMC Acadia
Confirmed Service Customer
9/26/2025
They did an awesome job as they always do. Could not ask for better service department. Thank you for taking care of my car. You are appreciated
9/27/2025
Thank you for your continued trust and kind words! Our service team takes pride in caring for your car, and it’s wonderful to hear that it shows. We look forward to welcoming you again on your next visit!
AMARILLO, TX
Michael B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/9/2025
Good
BRETT DOCKINS
10/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
TULIA, TX
Kimberlie S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/14/2025
It was great. William answered all our concerns and found the truck we wanted very quickly and showed us everything on the truck and how it operates. You made it easy for us. I would definitely buy from you again.
WILLIAM FOOTE
10/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Kimberlie! We look forward to helping again in the future. Take care!
CLARENDON, TX
Robin F|2013 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Service department is always ready at my appointment time and get me in right away. Within 30-45 minutes I am on my way.
10/15/2025
Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PANHANDLE, TX
Joe G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
Team is very customer focused and friendly. Terry Braddock always works to solve customer problems. Terry Green supports as technical assistance is needed. Greg Lair dealership is my choice for service and automobile needs. Thanks, Joe G.
9/20/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
AMARILLO, TX
Joe D|2025 GMC Acadia
Confirmed Sales Customer
10/9/2025
Brett was wonderful and he is a great salesman.
BRETT DOCKINS
10/11/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DUMAS, TX
Allyson K|2024 GMC Terrain
Confirmed Service Customer
10/17/2025
Everyone is always very nice and helpful. The wait times for service are always faster than I expect.
10/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Franklin G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/21/2025
Abby was a pleasure to deal with. She is a very upbeat person fun to be around. Makes the experience very enjoyable. Also is very knowledgeable about the industry and all the features of the vehicles in which she is selling. Everyone at the dealership was very friendly and willing to help no matter what your situation. The finance department was hasslefree and got us in and out in a very timely manner.
ABIGAIL LAIR
10/23/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BARD, NM
Joe M|2018 Buick Enclave
Confirmed Service Customer
10/21/2025
Very prompt service
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!
AMARILLO, TX
Gregory C|2024 Buick Enclave
Confirmed Service Customer
10/26/2025
Gave me the appointment for Wednesday the 22nd, but the rep said it was the day before. When I called to make the appointment I was given the choice of Tuesday or Wednesday. I chose Wednesday for the earlier time. So I had to wait longer since they had to work me in. My appointment was for Wednesday, I texted that to my wife so I would not miss the appointment
10/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AMARILLO, TX
Roy H|2018 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
Left on my appointment July 22 & it wasn’t ready until September 3rd with no mechanical repair. Not pleased.
9/9/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
AMARILLO, TX
Bobby R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/16/2025
Nice friendly people, great experience!
9/17/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SHAMROCK, TX
Bobby R|2025 GMC Acadia
Confirmed Service Customer
9/19/2025
Always great!!
9/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SHAMROCK, TX
Ted M|2019 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Great job by everyone involved.
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Marshall C|2018 GMC 2500HD Sierra
Confirmed Service Customer
10/6/2025
Fantastic.
10/7/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
AMARILLO, TX
John T|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/7/2025
Great service
10/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
AMARILLO, TX
Ronnie P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
Fast and convenient
10/15/2025
We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
CANADIAN, TX
Larry W|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/28/2025
Abby did a great job of keeping me informed on the prices and what was in stock! She found excatly what we wanted! No run around, just strait forward and friendly! Great experience and I highly recommend Greg Lair!
ABIGAIL LAIR
10/29/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Greg Lair GMC
MUNDAY, TX
Stella R|2022 GMC Terrain
Confirmed Service Customer
9/8/2025
They were fast, but the cashier was very this is what you and that was that. Really no customer service.
9/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MIDLAND, TX
Kenneth C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/26/2025
Just oil and filter change took longer than expected 1:10 min but they were busy i guess
9/27/2025
We appreciate your patience during the oil and filter change! While it took a little longer than expected, we’re glad your vehicle was well cared for. We look forward to providing an even quicker visit next time!
PAMPA, TX
David M|2019 GMC Acadia
Confirmed Service Customer
10/21/2025
Pleasant
10/23/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CANYON, TX
Casey R|2014 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
Went in for an oil change and was in and out in a good timeframe.
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
AMARILLO, TX
Mark W|2026 GMC Acadia
Confirmed Sales Customer
10/28/2025
It was a great experience. No stress or fuss. I guess the worst part was the salesman accepted my offer to quick which made me think later it was to high and I should've made it a bit lower. LOL
WILLIAM FOOTE
10/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BROWNFIELD, TX
Donovan C|2026 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Your sales personnel was knowledgeable and experienced very helpful.
BRADEN CUNNINGHAM
9/11/2025
Hi, we're happy you found our sales personnel to be knowledgeable and helpful during your experience here at Greg Lair GMC. Thanks again for taking the time to leave us this information about your recent visit. Take care!
PORTALES, NM
Richard E|2020 GMC Canyon
Confirmed Service Customer
9/13/2025
Comfortable and quick
9/14/2025
We’re glad your visit was both comfortable and quick! Providing a stress-free and efficient experience is always our goal.
CANYON, TX
Steven P|2022 GMC Canyon
Confirmed Service Customer
9/18/2025
Came in for oil change and tire rotation
9/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
AMARILLO, TX
Carl J|2023 GMC Canyon
Confirmed Service Customer
9/18/2025
Service was speedy and very efficient…
9/19/2025
Hi, thank you for taking the time to leave a review for us at Greg Lair GMC! We're looking forward to your next visit!
AMARILLO, TX
Skyler J|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Never fails to be the best service for gm around!
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CANYON, TX
Brad P|2014 Chevrolet Traverse
Confirmed Service Customer
10/23/2025
Timely completed work once established what needed to be fixed
10/24/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AMARILLO, TX
Brandon B|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/24/2025
I think yall do a great job, I trust that everything is being taken care of and checked out properly
10/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Greg Lair GMC and we hope to see you again soon!
AMARILLO, TX
Gary R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/25/2025
Great folks and atmosphere. I like buying locally whenever possible.
ABIGAIL LAIR
10/26/2025
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Greg Lair GMC
CANYON, TX
Damian T|2018 GMC 1500 Sierra
Confirmed Service Customer
10/29/2025
Fast and professional. Done right the first time around. Very pleased.
10/29/2025
We’re happy your service was fast, professional, and done right the first time! Providing dependable, high-quality care is always our goal, and we look forward to keeping it that way on every visit.
AMARILLO, TX
Joe T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/4/2025
Fast service.
11/4/2025
Thank you for recognizing our fast service! We know your time is valuable, and we’re always ready to keep things moving quickly — so you can get back to what matters most, with confidence and ease.
AMARILLO, TX
Terrill M|2026 GMC Canyon
Confirmed Sales Customer
9/15/2025
Not pushy! Brett Dockins was very knowledgeable and friendly. Easy to deal with!
BRETT DOCKINS
9/16/2025
We’re thrilled Brett made your visit easy, knowledgeable, and pressure-free—exactly how buying should feel. Wishing you a fantastic day!
AMARILLO, TX
Raymond G|2021 GMC Yukon
Confirmed Service Customer
9/18/2025
Happy with the service and the staff as always
9/19/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMARILLO, TX
Christopher J|2025 GMC Yukon
Confirmed Sales Customer
9/23/2025
Very good salesman
BRADEN CUNNINGHAM
9/24/2025
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
BEAVER, OK
Michael T|2024 Chevrolet Express Cargo Van
Confirmed Service Customer
10/9/2025
I have an Explorer Conversion van. It had some issues with the headlights and marker lights. Explorer sent replacement headlight housings, marker/turn signal light assemblies, and new LED low beam bulbs. The assemblies and housing were replaced, but the LED bulbs weren’t installed. The halogen bulbs put in work, but don’t know the reason the LED bulbs weren’t installed or returned. Otherwise, a great job done quickly to allow us to leave on our trip with no delay. Great team.
10/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AMARILLO, TX
Nancy O|2026 GMC Acadia
Confirmed Sales Customer
10/18/2025
good
JP GWINN
10/19/2025
Thank you for the simple yet powerful word — good! Sometimes that says it all. We’ll keep working to make your next visit not just good, but unforgettable when you return.
WHITE DEER, TX
Cary J|2023 GMC Acadia
Confirmed Service Customer
10/18/2025
Friendly and prompt service. Thanks
10/19/2025
Thank you for noticing our friendly and prompt service! We believe great service should feel effortless — the kind that makes you smile long after you’ve driven away.
DIMMITT, TX
Tommy S|2022 GMC Canyon
Confirmed Service Customer
11/5/2025
Good
11/5/2025
Thank you for your “Good” review! Short, simple, and meaningful—we’re glad your experience left a positive impression. We’ll keep working to make every visit even better!
CANYON, TX
James H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
All aspects of the process was great
ABIGAIL LAIR
11/5/2025
We’re pleased all aspects of your visit were great! Every detail matters to us, and it’s fantastic to know our team delivered a seamless experience. We’ll be ready to do it again on your next visit!
AMARILLO, TX
Tony C|2024 GMC Yukon
Confirmed Service Customer
11/5/2025
work was done as expected. Cost seems a little high.
11/5/2025
We’re happy to hear the work was done as expected! We also appreciate your feedback on cost—it helps us continue to provide fair and transparent service. We’ll strive to make every future visit even better.
AMARILLO, TX
Andy K|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Use to get a sheet showing what they check when serving the vechicle.
9/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CANYON, TX
Douglas F|2025 GMC Yukon
Confirmed Sales Customer
9/15/2025
I will definitely come back for my next purchase. Thank you David in Sales, Britin in Finance and Greg Lair for coming by to introduce himself and chat for a minute. I highly recommend Greg Lair for your next Auto purchase.
RAUL ROSAS
9/16/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
AMARILLO, TX
Jacob P|2021 GMC Yukon
Confirmed Service Customer
9/17/2025
As always, great service
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Douglas E|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/17/2025
Good. Had to reschedule due to me. Easy to do. All very helpful
9/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AMARILLO, TX
Lajanta S|2022 GMC Yukon
Confirmed Service Customer
10/23/2025
Very professional service wrier. Check out process very good as well. Time efficient on doing service & recall.
10/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
AMARILLO, TX
Alvin E|2022 GMC 2500HD Sierra
Confirmed Service Customer
10/28/2025
Always professional and courteous
10/29/2025
Hi there, thank you so much for your positive comments about Greg Lair GMC! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
AMARILLO, TX
Timothy J|2025 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
fast an friendly i was in an out in 30 minutes
11/20/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
AMARILLO, TX
Rebecca A|2026 GMC Terrain
Confirmed Service Customer
10/28/2025
Our salesperson (Abby) was so friendly and very knowledgeable about the vehicles. We never felt pressured and really enjoyed our buying experience.
10/29/2025
Hi there, thank you so much for your positive comments about Greg Lair GMC! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Rebecca! We look forward to helping again in the future. Take care!
BORGER, TX
Michael T|2024 Chevrolet Express Cargo Van
Confirmed Service Customer
10/31/2025
I have a conversion van. The service department has done a great job in interfacing with the conversion company to correct their issues. I speciation the professionalism.
11/1/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
AMARILLO, TX
Bradley G|2026 GMC Acadia
Confirmed Service Customer
10/31/2025
Fast and courteous
11/1/2025
Hi, thank you for taking the time to leave a review for us at Greg Lair GMC! We're looking forward to your next visit!
AMARILLO, TX
Jeffrey R|2025 GMC Savana Cargo Van
Confirmed Sales Customer
11/5/2025
JP is a great salesman
JP GWINN
11/5/2025
We’re thrilled to hear JP made such a great impression! He truly has a gift for connecting with customers and helping them find exactly what they’re looking for. We’ll be sure to share your kind words with him—and we can’t wait to welcome you back for another great experience!
CANYON, TX
Jerry J|2024 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
Job was done quickly and perfectly.
11/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DIMMITT, TX
Elaine S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
The Purchase was easy and quick!!
ABIGAIL LAIR
11/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BARD, NM
Stasey T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/16/2025
We had the best experience we’ve ever had buying a vehicle at Greg Lair.
DANIEL TORRES
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LUBBOCK, TX
Janice B|2024 Buick Encore GX
Confirmed Service Customer
11/20/2025
they are always very helpful and very through and i have never waited long to get my car fixed
11/21/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Greg Lair GMC and we hope to see you again soon!
AMARILLO, TX
Brandon W|2022 GMC 2500HD Sierra
Confirmed Service Customer
11/25/2025
I was there for 5 hours with no one updating me on what was going on. At the 3 hour mark, I had to go ask myself and they said that I needed an oil change. I gave the go ahead and it took an additional 2 hours to get the oil change done. After having the truck for 5 hours, they have NO idea what is going on with it with no plan on going forward (other than me having to bring the truck back every 100 gallons). (That is what GM told them to tell me to do.)
11/26/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AMARILLO, TX
Collin F|2026 GMC Acadia
Confirmed Sales Customer
11/3/2025
wife was very disappointed that the car was not " murdered out". She loves the interior, but wanted all black.
WILLIAM GREEN
11/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AMARILLO, TX
Jason W|2024 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
I asked for someone to check my def system and it was not done. When I asked about it the service manager said I would have to make another appointment instead of doing it then.
11/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
AMARILLO, TX
Lewis H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/13/2025
taking care of my daughter as if she were their own.
11/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
YESO, NM
Ellis M|2018 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
Fast service and did what I needed
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
AMARILLO, TX
Kurt W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/20/2025
It was a pleasant transaction I really appreciate the way we were treated and didn’t feel pressured and I feel like we got a fair deal
ABIGAIL LAIR
11/21/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Greg Lair GMC and we hope to see you again soon!
HEREFORD, TX
Denzil T|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Fast and efficient. I was in and out in a little over 30 minutes. .
11/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BORGER, TX
Terry S|2021 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
It took 4 hours to get my tires aligned, work was good just took to long
12/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DUMAS, TX
Theresa G|2016 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
I always receive fast and thorough service. The people in the service department are great
12/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
TUCUMCARI, NM
Lucy W|2024 GMC Acadia
Confirmed Service Customer
12/2/2025
Prompt appointment availability.
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CANYON, TX
Keith A|2022 GMC Canyon
Confirmed Service Customer
12/11/2025
I bought a 2022 GMC Canyon on or about 10-29-25, Had it for two weeks and the check engine light came on I called service on on 11-14-2025 they said to bring it in on the way to Canyon it lost power I drove it 35 miles at 38 mph to the shop, I called back on 11-20-2025 they said they had to order the part for it and it would any were from 3 to 10 days before it would come in. They got it running and I picked it up 11-28-25 started home and it lost power in about 10 miles I took it back to the shop then picked it up again on 12-10-25 drove it 12 miles it lost power again it is there now I have owned this vehicle for about six weeks and it has been at Greg Lair for for four weeks. I am wondering if it can be repaired, and wondering how long it might take. Keith Acker
12/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DIMMITT, TX
David A|2026 GMC Yukon
Confirmed Sales Customer
12/14/2025
Abby Lair did everything that we discussed in our interactions about this purchase. I purchased one of the highest end vehicles on the lot in a 2026 Yukon Denali Ultimate. This is a significant expenditure for me and Greg Lair worked with me on trade-in value, financing, and extended warranty coverage. This is our families third purchase since 2024 from Greg Lair.
ABIGAIL LAIR
12/15/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
AMARILLO, TX
Patricia D|2018 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Service Department needs help! Took car on 15 th, had 10:30 appointment Got it back next day at 5:30 had it for over 29 hours just to run a diagnostic test on it! When called to check on it, was told it hasn’t even been looked at after 24 hours Told Terry that I guess I’ll call Abby. He said please do!! Called her. She was so nice, she went out and check on our car.
12/18/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AMARILLO, TX
Gregory C|2026 GMC Acadia
Confirmed Sales Customer
12/19/2025
Everything went very good. Sales, parts, finance. The only thing I did not like was the air freshener things they put in car! One in drivers door and one in floor. They smelled bad ! We want the new car smell, not the other
JP GWINN
12/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AMARILLO, TX
John R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/22/2025
We had a great experience at Greg Lair GMC in the purchase of our new truck and highly recommend it to others. Great price and great personnel.
DANIEL TORRES
11/23/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, John! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Greg Lair GMC
FRITCH, TX
Harold B|2025 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Excellent
11/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CANYON, TX
Marian M|2022 GMC Acadia
Confirmed Service Customer
12/4/2025
Great service staff, friendly and helpful. When we schedule an appointment it makes everything go smoothly.
12/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CANYON, TX
Debbie W|2019 Buick Enclave
Confirmed Service Customer
12/4/2025
Provided service earlier than scheduled appointment. We truly appreciated that.
12/5/2025
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
CANYON, TX
Jerry A|2020 GMC Acadia
Confirmed Service Customer
12/10/2025
All very good as always
12/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SHAMROCK, TX
Keith L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/15/2025
The entire truck buying experience was excellent. Daniel Torres could not have made the experience better. He bent over backwards on every detail. The truck was exactly what I was looking for. If you're looking to purchase a vehicle, I highly recommend Greg Lair GMC.
DANIEL TORRES
12/16/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
CLAUDE, TX
Bryan B|2026 GMC Yukon
Confirmed Sales Customer
12/18/2025
Everything went great
DANIEL TORRES
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Jerry C|2026 GMC Yukon
Confirmed Sales Customer
12/22/2025
EXTREMELY PROFESSIONAL IN EACH STEP OF OUR PURCHASE.
WILLIAM FOOTE
12/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PAMPA, TX
Keith A|2022 GMC Canyon
Confirmed Service Customer
12/19/2025
My 2022 GMC Canyon would stall it wouldn't run faster than 40 mph I was told it was ready to pick up three times and 10 miles down the road it would the same thing the fourth time they replaced the throttle cables I picked it up on 12-18-25 it ran great I live 50 miles away no problems. I thank the service personal for getting it going, I hope I won't see ya'll for 5000 miles when my next oil change is due. Thanks
12/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DIMMITT, TX
Kimberly L|2020 Buick Enclave
Confirmed Service Customer
12/19/2025
I was there for a oil change and met Abby and she was great company and kept coffee going and helped a lady get to her car and opened the door for me , I have always been happy with my service there.
12/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Greg Lair GMC. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
AMARILLO, TX
Mark B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/19/2025
Pretty "matter of fact". Found the vehicle I wanted at a reasonable price. Very easy streamlined transaction from that point forward with J.P. Gwynn. We had one little misunderstanding about a feature but hopefully we can work out a solution on that. But overall very satisfied so far.
JP GWINN
12/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BUSHLAND, TX
Charles A|2026 GMC Acadia
Confirmed Sales Customer
12/23/2025
Salesman was excellent, took my trade in to be service for sensor problems after replacing the battery. Service dept. kept my 2015 Arcadia for 7 days, I hope my New Arcadia has better service. Need to offer a loaner car when service is going to take a week…..
JP GWINN
12/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AMARILLO, TX
Arthur R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/23/2025
My experience with Greg Layer was very positive. I did not encounter any tricks or situations that made me feel uncomfortable or threatened from the moment I stepped out of my vehicle I felt welcomed and at ease there was no attempt to exhaust or pressure me during the process. Junior was very professional, honest and straightforward. He clearly communicated what his intentions to do for me, and I observed that he followed through and accomplished everything he said he would do.
NOLBERTO QUEZADA
12/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CANYON, TX
Breanna M|2022 GMC Acadia
Confirmed Service Customer
12/28/2025
Everyone is so kind and I was in and out within 30 mins which was amazing
12/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
AMARILLO, TX
Crystal G|2017 Buick Enclave
Confirmed Service Customer
11/6/2025
Service personnel were friendly and professional; all my questions were answered and I was directed to a nice waiting area.
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AMARILLO, TX
Dana P|2024 GMC Yukon
Confirmed Service Customer
11/6/2025
Always perfection!
11/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PERRYTON, TX
Jacy B|2026 GMC Yukon XL 1500
Confirmed Service Customer
11/20/2025
Great experience!
11/21/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
VEGA, TX
John L|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
The salesman, JP, did a very good job for us and explained it well. His follow-up calls and assistance has been excellent.
JP GWINN
12/5/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AMARILLO, TX
Ty D|2021 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
Great experience with the service department, excellent customer care and service. 😉👍
12/5/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HEREFORD, TX
Sherli T|2025 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Friendly service staff. Have been trading here about 15 years now.
12/5/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Greg Lair GMC!
AMARILLO, TX
Armando L|2024 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Well my First Maintenance was supposed to be free but I got charged 258.95. It was for oil change, tire rotation and cabin air filter.
12/18/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CANYON, TX
George H|2026 GMC Terrain
Confirmed Service Customer
12/31/2025
Bought my 2nd car at Greg Lair in Sept of 2025. Sale team was very impressive . 1st service done in December 2025. I have to say all aspects from sales to service exceeded my expectations. It is a pleasure doing business with this team.
1/1/2026
Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
CANYON, TX
Nathaniel P|2024 Buick Envision
Confirmed Service Customer
12/1/2025
Check engine light on my brand new 2024 Buick Envision Avenir came on, car had less than 5,200mi. The car also wouldn’t accelerate in connection with this. Kevin Williams had me come in right away, performed diagnostic testing. We scheduled drop off date- 1st free oil change, tire rotation, and front alignment all rendered. Issue was an oil valve release sensor. All covered under warranty. Dropped my car off Sunday night with the drop slot, had my car back by Tuesday. Everything was great especially Kevin’s customer service. The only reason I didn’t give 5 stars was the dirt/oil stains on the leather ivory interior of the driver door. Whoever moved my car prior to me picking it up couldn’t have worn gloves? The oil/grease stain was very difficult to get out of the ivory interior.
12/3/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AMARILLO, TX
Jeffrey M|2026 GMC Acadia
Confirmed Sales Customer
12/9/2025
The professionalism, knowledge and courtesy from all of the employees was exceptional. Everyone was very eager to assist us, even when the sales person we were working with was busy with other customers.
JP GWINN
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Jean B|2026 GMC Acadia
Confirmed Sales Customer
12/12/2025
They were very helpful.
DANIEL TORRES
12/13/2025
Thank you for your kind words! We’re glad our team was helpful and made your experience smooth.
NAZARETH, TX
Russell F|2023 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Everyone that I had contact with were helpful, friendly and professional. Genia was especially helpful in the service business office. The wait time was minimal as the technicians took care of all of my needs.
12/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOGAN, NM
Brian B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/18/2025
Everything good - quick service appointment was at 3 out by 325
12/19/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AMARILLO, TX
Paul B|2024 GMC Terrain
Confirmed Service Customer
12/24/2025
Arrived a little early, was welcomed and they got started on the car immediately. Fast and friendly service.
12/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
TULIA, TX
Jacob P|2021 GMC Yukon
Confirmed Service Customer
1/1/2026
Service was quick and friendly
1/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
AMARILLO, TX
Amber N|2026 GMC Sierra 1500
Confirmed Sales Customer
10/22/2025
Abby is an excellent person to work with! I would highly recommend. The process was smooth, the finance department was also excellent!
ABIGAIL LAIR
10/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SAN JON, NM
Michael W|2022 GMC Terrain
Confirmed Service Customer
11/24/2025
We had a pleasant wait. Everyone was very helpful.
11/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PAMPA, TX
Ray H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/28/2025
service was fast, price was as reasonable as other places i have had to use to keep my warranty up
11/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CANYON, TX
Miles M|2024 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Great service
12/5/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUMAS, TX
Pamela M|2019 GMC Yukon
Confirmed Service Customer
12/16/2025
As always friendly staff Thorough exam of the vehicle
12/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
QUANAH, TX
Vickie F|2024 GMC Acadia
Confirmed Service Customer
12/24/2025
Everyone is very helpful and nice
12/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
AMARILLO, TX
Rodney B|2025 Buick Envision
Confirmed Service Customer
12/29/2025
Service department was friendly and professional. Work was completed in a timely manner, waiting area was nice.
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AMARILLO, TX
Robert B|2026 GMC Acadia
Confirmed Sales Customer
12/31/2025
Tyler and JP were very helpful and knowledgeable! Good experience. Also, Britin was also very helpful!
LEONARD ADDESSO
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AMARILLO, TX
Robert N|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/31/2025
Tracy's was very helpful. Was patient with me knowing I had a specific time line.
LEONARD ADDESSO
1/1/2026
We're glad to hear you found our staff was very helpful and patient! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENVER, CO
Gary H|2018 GMC Yukon
Confirmed Service Customer
11/4/2025
You always do an excellent job.
11/4/2025
Thank you for the continued trust — hearing that we “always do an excellent job” means the world to us! Consistency is our pride, and your satisfaction is the spark that keeps us doing our very best every day.
AMARILLO, TX
Fermin G|2021 GMC Canyon
Confirmed Service Customer
11/23/2025
Fast great service
11/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BUSHLAND, TX
Zaden O|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Was a good experience, was very quick and efficient.
12/4/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SILVERTON, TX
Monty M|2019 GMC Canyon
Confirmed Service Customer
12/7/2025
I feel at ease taking my GMC Canyon to Greg Lair GMC because I always receive honest service at a fair price from the friendly staff.
12/8/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AMARILLO, TX
Johnny R|2023 GMC Acadia
Confirmed Service Customer
12/11/2025
The dealership addressed my needs
12/12/2025
Thank you for choosing Greg Lair GMC as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.
CLAUDE, TX
Joe P|2022 GMC Canyon
Confirmed Service Customer
12/15/2025
Terry my service rep is always on point and the entire service depart and all staff at Greg lair are awesome
12/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AMARILLO, TX
Kevin B|2019 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
I enjoy coming to agree alair
12/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AMARILLO, TX
Edward A|2026 GMC Terrain
Confirmed Sales Customer
1/6/2026
Didnt like finance mgt
DANIEL TORRES
1/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AMARILLO, TX
George R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/7/2026
Nice clean waiting room and the service on my GMC was quick!
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Bradley F|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/10/2026
Quick, reliable, no hastle.
1/11/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greg Lair GMC. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AMARILLO, TX
James M|2024 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
This was my first visit. We were traveling and needed an oil change and i was extremely pleased by my experience.
12/30/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COLLEGE STATION, TX
Brent S|2025 GMC Yukon
Confirmed Service Customer
12/29/2025
Great service, finished visit ahead of time and completely satisfied.
12/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Stanley M|2018 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
Quick and precise!
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CLARENDON, TX
Barry C|2023 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Job well done. Quick service.
1/10/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
AMARILLO, TX
Juan L|2021 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Good people
1/12/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
PLAINVIEW, TX
William B|2026 GMC Acadia
Confirmed Sales Customer
1/12/2026
Great experience buying my wife's new Acadia. JP, Bittin, Blake and Michael were all great to deal with. Easy buying experience.
JP GWINN
1/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CANYON, TX
Gerald L|2025 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Service was quick and complete and done before scheduled time.
1/17/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AMARILLO, TX
Betsy M|2015 GMC Acadia
Confirmed Service Customer
1/16/2026
Awesome as always
1/17/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AMARILLO, TX
Eva C|2023 Buick Enclave
Confirmed Service Customer
1/16/2026
Great customer service
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AMARILLO, TX
Steven V|2026 GMC Terrain
Confirmed Service Customer
1/17/2026
we called and asked about hours of service and were told to bring the car in so they could and I took the car and Derrick asked for the name and started going through a bunch of paperwork so I asked him what are you looking for and he said you don't have an appointment so I explained we called the other day before we came Tulia is 66 miles to Gregg Lair (66×2=132 round trip miles for nothing) so I showed himthe manufacturer defects on video and pictures and made the appointment and left.We took the car on Jan 12,2026 @ 8:00 a.m. and took it for nothing they didn't even look at it on Monday (WITH AN APPOINTMENT??) so they took it in on Tue and I called to check on it and was told techs called in sick would be tomorrow Wednesday they done diagnostics had problems,Thursday they done upgrades/updates said dash cluster might be the problem had to get approval from GMAC and do more tests had issues but they were working on it and ordered motor for seat and if dash didn't act up they would consider it fixed( that blew my mind cause nothing was replaced to FIX the problem which would of been the dash cluster?) as I type you this message we did talk about the gas issue that we has also addressed and we were told it could be bad driving habits or something of that sort another mind blower vehicles are to expensive to abuse them so our experience was not so good with Gregg Lair service hopefully things get better cause any time you have electrical issues it cannot be good especially when you buy a brand new vehicle cause we hate bad LEMONS if you know what I mean I plan on getting a hold of the manufacturer in Mexico cause it is important that they be kept in the loop if we have any more problems we will let you know
1/19/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
TULIA, TX
Rodney H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/15/2025
Right on time with my appointment and done quickly.
12/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AMARILLO, TX
Maxie M|2024 GMC Canyon
Confirmed Service Customer
12/18/2025
I had a 2:30 appointment and I got in on time. The waiting room was clean. They were Professional.
12/19/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
AMARILLO, TX
Geneva C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Brett was awesome! He kept us in the know of what was going on and answered and any questions we had.
BRETT DOCKINS
1/2/2026
Thank you for your kind words! We’re thrilled to hear that our staff provided such excellent service, and we’ll be sure to pass along your feedback. We appreciate your support and look forward to serving you again.
AMARILLO, TX
Gary P|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Very comfortable buying experience.
BRADEN CUNNINGHAM
1/2/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CANADIAN, TX
Don R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/6/2026
Arrived earlier than appointment but they took me in and got me out pronto
1/7/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BORGER, TX
Denise W|2023 GMC Acadia
Confirmed Service Customer
1/9/2026
Always great service, customer service & employees!!
1/10/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AMARILLO, TX
Gale B|2024 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
friendly work was done in short order
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TUCUMCARI, NM
David G|2018 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Always great service and fast too
1/14/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AMARILLO, TX
Adam D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/30/2026
Awesome guys signing me in ! Quick service!
CANYON, TX
James G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/31/2026
Great experience because there was no wasting time haggling over price and watching sales person run back and forth to manager. And the finance manager was very quick and straightforward over the additional items above the price of the vehicle which made the whole buying experience as good as advertised.
AMARILLO, TX
Mildred R|2017 Buick Enclave
Confirmed Service Customer
9/21/2025
Good!
9/22/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
FRITCH, TX
Coby C|2024 GMC Sierra 1500
Confirmed Service Customer
9/21/2025
I like the service manager that I deal with
9/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DALHART, TX
Lewis M|2023 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Experience was great service people were very knowledgeable and professional
9/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AMARILLO, TX
Kristie A|2017 Chevrolet Cruze
Confirmed Service Customer
10/24/2025
Great customer service
10/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
AMARILLO, TX
Jerry W|2025 GMC Sierra 1500
Confirmed Sales Customer
10/26/2025
I could not be more happy with my experience. It was the best experience I have had at a dealership.
BRETT DOCKINS
10/25/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Greg Lair GMC and we hope to see you again soon!
AMARILLO, TX
Jerry B|2023 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Reasonable price, fast, friendly and efficient.
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Matthew C|2024 GMC Sierra 1500
Confirmed Service Customer
11/14/2025
Dropped off, was called when ready : very nice staff, friendly / courteous.
11/15/2025
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
AMARILLO, TX
Charles T|2021 GMC 2500HD Sierra
Confirmed Service Customer
2/5/2026
Accurately diagnosed the questionable issue immediately and resolved far less expensive than I had anticipated.
Darrick Shaw
2/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Terry M|2026 GMC Sierra 1500
Confirmed Service Customer
2/5/2026
Excellent service and great people!
Terry Braddock
2/5/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
AMARILLO, TX
Patricia M|2024 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Great
1/21/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CANYON, TX
David C|2021 Buick Encore GX
Confirmed Service Customer
1/21/2026
I needed to replace my battery. Shop replaced it on time, and for the price quoted. Very pleased
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Joe H|2026 GMC Acadia
Confirmed Sales Customer
1/23/2026
Brett was Amazing! I wasn’t able to qualify for the yukon I was wanting and after deciding on a canyon denali we walked into the showroom for the first time ever at greg lair and there sat my car a blacked out acadia it was meant to be. Brett didn’t hesitate he made sure I was going to get that Acadia! Brett and Blake made me feel very welcome and special!!!!! Thank you so much for my beautiful Black Edition Acadia!!!!!! It’s PERFECT!!!!! :)
BRETT DOCKINS
1/24/2026
Your glowing review made our day! We’re thrilled Brett and Blake helped you find the perfect GMC Acadia and made you feel so welcome — enjoy every mile of your new vehicle!
AMARILLO, TX
Audra M|2023 GMC Terrain
Confirmed Service Customer
1/26/2026
From the beginning of our interaction, Derik was rude and argumentative when discussing the prior services performed on my vehicle. He questioned the validity of the work I stated had been done and insisted there was no record of it. It was only after I told him I would come in with my receipt to prove the service had occurred that he suddenly “found” the report. This interaction made me feel as though I was being accused of being dishonest, which was both frustrating and unprofessional. Additionally, when I attempted to explain the concerns I had regarding potential damage I wanted inspected, Derik responded in a dismissive manner and made me feel as though I was unintelligent or did not understand my own vehicle. Rather than listening and addressing my concerns respectfully, his tone and attitude were condescending and inappropriate for a customer service environment. I expect to be treated with professionalism and respect when seeking service, especially when discussing concerns related to my vehicle’s condition and safety. This experience fell well below that standard. I am submitting this complaint in hopes that this matter will be reviewed and addressed appropriately. I believe additional training or guidance may be necessary to ensure future customers are treated with courtesy, patience, and professionalism.
1/29/2026
Our team has acknowledged this review.
CANYON, TX
CRYSTAL S|2026 GMC Terrain
Confirmed Sales Customer
2/11/2026
I want to thank Junior Quezada for going above and beyond to finding the vehicle that met my needs and budget. He did an amazing and awesome job to help me get into a vehicle than I love and enjoy. My experience was so awesome and wonderful. Thank you!
SALESMAN NOLBERTO
2/12/2026
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
AMARILLO, TX
Ronnie P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/5/2026
Quick Professional service.
1/6/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CANADIAN, TX
Alvin E|2024 Buick Encore GX
Confirmed Service Customer
1/5/2026
They are always courteous and professional.
1/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
AMARILLO, TX
Montie P|2024 GMC Canyon
Confirmed Service Customer
2/11/2026
It was time for a regular oil service, and our check engine light popped on the day before our oil appointment. It was a special order hose, that took quite a while to come in, but Greg Lair got us fixed up and back on the road asap. Greg Lair has excellent customer service and service department. Thank you again, Greg Lair Team!
Terry Braddock
2/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DUMAS, TX
Johnnie S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/5/2026
The service depart always is top notch. I appreciate the quick service.
3/6/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
AMARILLO, TX
Alonzo C|2023 Buick Envision
Confirmed Service Customer
4/11/2026
Took our Buick in for an oil change. Service was very quick, also had the tires rotated. Called to make an appointment and got one for the very next day. Had a great experience with them.
Terry Braddock
4/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Randal S|2026 GMC Canyon
Confirmed Service Customer
4/30/2026
Everything went great as expected.
Darrick Shaw
5/1/2026
We’re delighted to hear everything went great as expected. Your confidence in our service means a lot, and we look forward to your next visit.
LUBBOCK, TX
Harold N|2020 GMC 3500HD Sierra
Confirmed Service Customer
5/14/2026
Got me in and out in a short time. Thanks
Terry Braddock
5/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greg Lair GMC. If you have any further questions, please give us a call. We're always happy to help!
CANYON, TX
Russell F|2023 GMC Sierra 1500
Confirmed Service Customer
5/14/2026
Arrived a little early for my appointment. Service staff was great. They welcomed me and got right to work on my GMC. They changed my oil and did a checkup. I was out and down the road in about 30 minutes. Genia at the business desk was very helpful and courteous.
Terry Braddock
5/16/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOGAN, NM
Jerry P|2026 GMC Canyon
Confirmed Sales Customer
12/31/2025
All was well done my best buying experience Brett did a good job Nice young man Finance was a pleasure
BRETT DOCKINS
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Jerry! We look forward to helping again in the future. Take care!
AMARILLO, TX
Brandon M|2021 GMC Yukon
Confirmed Service Customer
1/20/2026
Excellent! Quick service and quality was just right.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Gregory B|2026 GMC Terrain
Confirmed Sales Customer
1/20/2026
Everyone was very friendly and very knowledgeable . Abby Lair was a pleasure to work with .
ABIGAIL LAIR
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Mary T|2024 Buick Encore GX
Confirmed Service Customer
1/23/2026
I feel like they did a great job. There was one time I came in and they asked if I wanted to replace both air filters. Unfortunately, the cost of this extra job was not made known to me until I was checking out. I spent $200 on a job that I could’ve done for less than $50. I had only booked the service for an oil change. Anyway, ever since I have said yes to that first one, the service team has consistently asked me every time I get an oil change if I want to replace either/both air filters. I feel like the service team did not do a good enough job informing me that I was about to make a $200 which is almost half my car payment to replace two filters.
1/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HEREFORD, TX
Matthew L|2024 Chevrolet Colorado
Confirmed Service Customer
2/4/2026
Always great service
Darrick Shaw
2/5/2026
We truly appreciate your continued and positive support. Thank you for choosing us, and we’re always happy to help whenever you return.
AMARILLO, TX
HEBER M|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/20/2026
Everyone was polite, professional, and knowledgeable about GMC vehicles.
SALESMAN WILLIAM
2/21/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BORGER, TX
RICHARD B|2026 GMC Sierra 1500
Confirmed Sales Customer
5/15/2026
Stephanie was awesome. She even worked from home to make this deal happen
STEPANIE N
5/17/2026
Thank you for the wonderful feedback about Stephanie. It is fantastic to hear she went above and beyond, even working from home to help make your deal happen smoothly. We appreciate your business and hope you enjoy your new vehicle.
AMARILLO, TX
Susan K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/14/2026
Junior did a great job with us.... finding what we wanted and not putting in pressure on us. The finance man was great, also. We found an issue with the truck when we drove it home the first time and the next day the problem was fixed. Good experience.
NOLBERTO QUEZADA
1/15/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CANYON, TX
Franklin G|2026 GMC Sierra 1500
Confirmed Service Customer
3/4/2026
Best, friendly and informative
3/5/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BARD, NM
Richard E|2020 GMC Canyon
Confirmed Service Customer
3/6/2026
Comfortable
3/7/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CANYON, TX
Alfredo G|2024 Buick Envista
Confirmed Service Customer
4/2/2026
Great service did a good job on my wife’s car
Darrick Shaw
4/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HEREFORD, TX
Sean V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
Scheduled on line. Fast service.
Darrick Shaw
4/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ALBUQUERQUE, NM
Sonny M|2022 Buick Encore GX
Confirmed Service Customer
4/29/2026
Made my appointment online. It was quick and easy. I had an oil change and tires rotated. I was met by a service advisor just before I stepped out of the car. He already had everything ready to go and sign. I left my vehicle with them and told them to call when finished. They called within an hour or so and I went back and picked up my vehicle. Everybody was very polite from start to finish. Thanks again for exceptional service. Thank you Sonny Main
Darrick Shaw
5/1/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
AMARILLO, TX
Keith K|2023 GMC Canyon
Confirmed Service Customer
5/4/2026
All good
Terry Braddock
5/6/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greg Lair GMC. If you have any further questions, please give us a call. We're always happy to help!
AMARILLO, TX
Jason H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/21/2026
The Greg Lair Service Team went above and beyond for me. I need a vital repair to my GMC 2500 AT4, and I need it quickly. Within 48 hours of a minor accident that ripped the side mirror off my truck, they were able to get the part in and installed on my truck, while completeing all of the required service work needed so I could leave on an important trip in time. Derick and the whole team really went above and beyond to get me on the road.
Darrick Shaw
5/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Trevor D|2022 GMC Yukon XL
Confirmed Service Customer
1/31/2026
150% higher than anyone around
AMARILLO, TX
Bryan P|2026 GMC Canyon
Confirmed Sales Customer
3/28/2026
Curtis was courteous and very helpful.
WILLIAM GREEN
3/30/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AMARILLO, TX
David M|2022 GMC 1500 Sierra
Confirmed Service Customer
4/6/2026
Appointment was scheduled a week in advance for two services. Dropped off on the scheduled date at 8am. Only one service was completed by close of business, therefore waited until the following morning, received a text message early the next morning stating the vehicle was ready. Arrived at 9amish - the 2nd service request- an oil Change had not been listed on the work order (no sure why - I requested the week prior and on the morning at drop off). Had to wait in site for an additional hour for the oil change completion.
Darrick Shaw
4/8/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AMARILLO, TX
Dennis C|2024 GMC Sierra 1500
Confirmed Service Customer
5/13/2026
🚗$$
Darrick Shaw
5/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CANYON, TX
LYNDA H|2026 GMC Acadia
Confirmed Sales Customer
5/19/2026
Knowledgeable and curious during the experience, thank you for helping me.
STEPANIE N
5/20/2026
Thank you for your kind feedback. We are pleased to know you experienced knowledgeable and courteous service throughout your visit. It was our pleasure to assist you, and we look forward to helping you again in the future.
FORT SUMNER, NM
Matthew L|2026 GMC Yukon XL 1500
Confirmed Service Customer
5/19/2026
Courteous staff, quick service.
Darrick Shaw
5/20/2026
Thank you for the great review. We are pleased to hear our courteous staff provided quick and efficient service during your visit. We appreciate your support and hope to assist you again soon.
CANADIAN, TX
George C|2026 GMC Acadia
Confirmed Service Customer
5/19/2026
Great
Darrick Shaw
5/20/2026
We’re thrilled to know you had a great experience with our team. Your support is sincerely appreciated, and we hope to welcome you back again soon.
NARA VISA, NM
Julian B|2018 GMC 1500 Sierra
Confirmed Service Customer
5/22/2026
The job was performed on time, quickly and without problems. All costs were discussed prior to the service, as was the discount.
Darrick Shaw
5/23/2026
We appreciate your detailed and positive feedback. It is great to know the service was completed on time, efficiently, and with clear communication regarding costs and discounts. Thank you for placing your trust in our team!
AMARILLO, TX
Susan R|2023 GMC Acadia
Confirmed Service Customer
1/15/2026
Always courteous, professional, and thorough.
1/17/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
AMARILLO, TX
David E|2024 GMC Canyon
Confirmed Service Customer
1/21/2026
The heads up display hasn't worked from the day I perched it. They did some reprogramming that caused other issues and didn't fix the problem. Said I will have to bring it back and leave it. We live over 2hrs from the dealerships with no other means of transportation. Not HAPPY.
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LEVELLAND, TX
Cheyenne L|2024 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
Great service and very helpful people.
DIMMITT, TX
David G|2025 GMC Sierra 1500
Confirmed Service Customer
2/3/2026
Taking care of business!
Darrick Shaw
2/4/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SUNRAY, TX
James P|2021 GMC 1500 Sierra
Confirmed Service Customer
2/9/2026
Easy to schedule, great quality of work, and friendly professional folks at the dealership made the whole experience great. Only place I'd take my vehicle.
Darrick Shaw
2/10/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WIMAUMA, FL
STEVEN S|2026 GMC Canyon
Confirmed Sales Customer
2/9/2026
We are a returning customer to Greg Lair GMC. Abby Lair has helped us both time and always great experience
ABIGAIL LAIR
2/10/2026
Hello, we're happy to hear you had a great experience with us! We sincerely value your business and look forward to your next visit. Take care!
AMARILLO, TX
GARRETT M|2026 GMC Yukon XL 1500
Confirmed Sales Customer
4/8/2026
Great to work with, fast response to any communication, and updates came frequently. Even delivered the vehicle to me!
SALESMAN BRETT
4/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PLAINVIEW, TX
Amy E|2025 GMC Acadia
Confirmed Service Customer
5/11/2026
The staff was kind and very professional.
Darrick Shaw
5/12/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CANYON, TX
Randy B|2018 GMC 1500 Sierra
Confirmed Service Customer
6/8/2026
As always excellent service!
Darrick Shaw
6/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AMARILLO, TX
Ahmed Q|2026 GMC Sierra 1500
Confirmed Sales Customer
1/3/2026
I highly recommend Junior, he is an excellent salesman, very honest and professional
NOLBERTO QUEZADA
1/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AMARILLO, TX
Brandon B|2018 GMC Acadia
Confirmed Service Customer
1/3/2026
Once parts were acquired the repairs we completed quickly.
1/4/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
AMARILLO, TX
Brandon T|2019 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
Quick, easy and friendly staff!
1/6/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AMARILLO, TX
Michael H|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/27/2026
Excellent
1/28/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
AMARILLO, TX
MATTHEW C|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
professional courteous supportive willing to work together
SALES ROBERT
2/25/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AMARILLO, TX
Felix E|2025 GMC Acadia
Confirmed Service Customer
2/26/2026
Had an appointment, got me in and quickly.
Darrick Shaw
2/26/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AMARILLO, TX
John L|2026 GMC Terrain
Confirmed Service Customer
3/3/2026
Great service
3/3/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
AMARILLO, TX
Keith L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/9/2026
Great service
3/9/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CLAUDE, TX
Ronald S|2024 GMC Yukon
Confirmed Service Customer
7/8/2026
I took my truck into the shop on Monday afternoon June the 29th. I finally got my truck back on Tuesday July the 8th after I called to check on the status of the repairs. The person that wrote up the ticket I think was kevin. I personally had to call to check on the status of the repairs. Not once did he bother to call me and tell me the status of the repairs. I do appreciate the repairs they did for me.
Terry Braddock
7/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AMARILLO, TX
Matthew C|2026 GMC Sierra 1500
Confirmed Service Customer
7/10/2026
Derrick was professional and courteous. He was very detailed and supportive through the process
Darrick Shaw
7/11/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AMARILLO, TX
Eva C|2023 Buick Enclave
Confirmed Service Customer
8/13/2026
Technicians are always friendly, helpful, and knowledgeable.
Darrick Shaw
8/15/2026
Thank you for the review! Our team is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
AMARILLO, TX
Colby J|2022 GMC Terrain
Confirmed Service Customer
5/14/2026
Quick and efficient service every time we come in. Thank you
Darrick Shaw
5/16/2026
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
AMARILLO, TX
Shirley T|2021 Buick Encore GX
Confirmed Service Customer
6/18/2026
Everything went well. Friendly and prompt
Terry Braddock
6/20/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Brent S|2025 GMC Yukon
Confirmed Service Customer
6/21/2026
Quick, professional, friendly, complete inspection and trustworthy.
Terry Braddock
6/23/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
AMARILLO, TX
BARRY A|2026 GMC Acadia
Confirmed Sales Customer
8/13/2026
Great people to work with! Fair in their business dealings.
STEPANIE N
8/15/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Greg Lair GMC and we hope to see you again soon!
MELROSE, NM
Ramona V|2024 GMC Terrain
Confirmed Service Customer
7/17/2026
always polite and respectful
Terry Braddock
7/18/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
AMARILLO, TX
Franklin G|2026 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Convenient comfortable, waiting room with refreshments and nearby bathrooms
Terry Braddock
6/3/2026
Thank you for your feedback! We strive to ensure all our clients have a comfortable and stress-free experience with us. We appreciate you taking the time to share your thoughts and are thrilled to know how we did. We look forward to assisting you again in the future. Take care!
BARD, NM
JAMES C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/8/2026
Ease of ordering my Sierra 2500 and great buying experience with William and Brett
SALESMAN BRETT
6/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
AMARILLO, TX
CHRISTOPHER D|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
7/2/2026
Brett Dockins was fantatsic to work with!!!
SALESMAN BRETT
7/3/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
AMARILLO, TX
CHRISTOPHER C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/17/2026
Brett was great! He didn’t oversell or undersell, the GMC truck I ended up purchasing. Of course it helps to have a great product! Very professional.
SALESMAN BRETT
7/18/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AMARILLO, TX
Barbara F|2026 GMC Acadia
Confirmed Service Customer
7/31/2026
They are friendly.
Darrick Shaw
8/1/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greg Lair GMC. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AMARILLO, TX
Codie S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/10/2026
Oil change & tire rotation took over 2 hours….tpms error message still not resolved….. tire rotation yes however tire pressure incorrect.
Darrick Shaw
7/11/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
AMARILLO, TX
JORGE V|2026 GMC Sierra 1500
Confirmed Sales Customer
2/20/2026
Staff was very friendly and helpful. Felt no pressure to have to buy the vehicle. Would recommend purchasing from dealer.
SALES ROBERT
2/21/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
GARDEN CITY, KS
Samantha B|2024 GMC Yukon
Confirmed Service Customer
3/18/2026
Everyone was friendly and intentional. Our situation has been random and unexpected but they took care of us!
Terry Braddock
3/19/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Greg Lair GMC and we hope to see you again soon!
DALHART, TX
Ronald H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/23/2026
Great service
3/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AMARILLO, TX
Bobby R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/10/2026
It was good
Terry Braddock
4/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SHAMROCK, TX
Steve M|2017 GMC 2500HD Sierra
Confirmed Service Customer
4/10/2026
I purchased the truck from you in April of 2017 new. Your dealership has been the only one that has serviced it or done anything to it in nine years so that I would attain the lifetime power train warranty. Transfer case went out and the warranty refused saying that even though they have all of the records of service, they would not cover due to the fact that there were several times that the truck was not serviced in the six months timeframe that they set. I was never told about six months?! I had it serviced every 7500 miles. The truck sits in the garage most of the time and may not get to 7500 miles for 7 or 8 months. If I were told in the beginning that I had to have it in every six months I would have. You will not be servicing it anymore. I will do it myself. The only reason I had you service it was for the warranty. That was a waste. On a lighter note Terry Braddock was great as always. He did everything he could on his part and I’m appreciative for him. Might want to edit the commercials and explain a bit more on this warranty.
Terry Braddock
4/12/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CANYON, TX
Billy R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/5/2026
All good
Terry Braddock
2/6/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
AMARILLO, TX
Caleb S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
5/6/2026
Great experience easy to work with
Darrick Shaw
5/6/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AMARILLO, TX
Gary P|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/7/2026
Every thing went well I picked it up yesterday just little confused on the fuel tank issue the man at the dealership check in said you can’t over fill the tank and when I picked it up they told me not to let extra tank over fill regular tank?
Darrick Shaw
5/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
AMARILLO, TX